Guest Services

At Karsons Keys, we pride ourselves on offering exceptional guest services tailored for an unforgettable vacation experience in Ocean City, Ocean Pines, and surrounding areas. Our local expertise allows us to provide insights and assistance that many larger companies simply can't match. Our mission is to ensure your stay is relaxing, enjoyable, and free from stress.

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24/7 Local Support

Our responsive team is available round-the-clock to assist with any needs that may arise during your stay, ensuring peace of mind for all our guests.

Linen and Towel Packages

We provide complimentary bed linens and complete towel packages with every booking, ensuring you arrive at a pristine and comfortable property.

Easy Check-In Process

Enjoy a seamless arrival experience with our electronic locks and customized access codes, allowing you to go straight to your vacation home without delays.

Thorough Cleaning Services

Each property is cleaned by highly experienced local professionals who ensure your accommodation meets our high standards of cleanliness and comfort.

Accidental Damage Protection

Every booking includes $1,000 in accidental damage protection, giving you extra assurance during your stay.

Same-Day Maintenance

Our strong relationships with trusted local vendors enable us to address maintenance issues promptly, so you can focus on enjoying your vacation.

Instant Online Booking

Browse real-time listings and check availability with ease through our user-friendly website, making your booking process quick and hassle-free.

Responsive Communication

Our local team is dedicated to providing quick responses to inquiries, ensuring that all your questions and concerns are addressed promptly.

Concierge Services

From local dining recommendations to equipment rentals, our friendly staff is here to help you make the most of your time in Ocean City.

Travel Insurance Options

For added peace of mind, we offer optional travel insurance packages, ensuring your vacation is protected against any unexpected events.

Experienced Team

Our knowledgeable staff has extensive experience in the rental industry, guaranteeing a stress-free and enjoyable vacation experience for all guests.

Book your stay with Karsons Keys today and experience the pinnacle of guest services!

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What our customers are saying

Magnificent House

The house was absolutely magnificent. Everything was so clean and ready for us to stay and enjoy our trip. Beautiful right on the water. Cannot recommend staying here enough!

-Matthew

Perfect For Families

We previously stayed at another unit in the same location and loved it so when we were booking our stay this year, we were so happy to find Kim’s listing. The house was clean and provided everything we needed at a great price point. The location is perfect for our family - close enough to walk to the beach and to some great restaurants for breakfast, lunch, and dinner. We will definitely be looking to stay here again in the future.

-Amanda

As Described

Great place and location. Exactly as described and our host Kim was very responsive to messages. We'll definitely book with her again.

-Carl

Ready to find the perfect rental property in Ocean City?

Karsons Keys has a selection that’s sure to impress.

Book Now Call 410-845-6388