A Change of Pace

Happy November everyone! After much thought, a lot of discussion & a lot of praying, I decided in mid October to leave ERA and start my own brokerage, Karsons Keys. I realized that one of the best things I have is a really great support system and the best team in Ocean City! Mustafa Turan aka MO & Paul Sayan have done so much this summer between making sure units are cleaned to handling all the maintenance. Yolanda Stump is our Ocean Pines and WOC cleaner and for the past 3 years has done such an amazing job! She is definitely not only one of the best cleaners in town but a great communicator, friend and supporter! This industry is hard and can be cut throat but this group, along with Kristine Vickers, has each other’s backs. Their standards are high and their CUSTOMER SERVICE SKILLS are amazing & it shows from our owners comments to our reviews. It only made sense for us to all stick together as a team and move forward! So Karsons Keys now offers SALES, rentals & rental consulting.  Go over to our facebook page Karsons Keys, and hit “like”. We have some new properties coming on line and we are just starting to put our ERA properties back up. We have a lot of work to do for the 2024 season but I am already looking forward to it! I also want to say THANK you to our friend Mick Tindall for all he does for me!

To those of you that don’t know our team or have never worked with them, WHAT ARE YOU WAITING FOR? Yes, rentals can be difficult and yes people can be mean but when you give them what they want, communicate with them, make sure the property is ready on time and properly cleaned, they become less mean and more appreciative! Things do happen & we can’t stop a broken toilet handle or an AC going down on the hottest day of the year but we can take care of the issue as quickly as possible. I have found in my 20 years in the industry that what you give, you get!  Yes we had all of those things happen and more this past summer but the good thing was that none of the renters became angry.  We worked through it together and quickly. I honestly believe transparency, honesty and communication can solve most problems.

We are taking a limited number of listings for the 2024 season so if you are ready for a change, don’t wait, contact us today @ 410-845-6388 or [email protected]. The company may be new, we aren’t! Over 60 years of combined experience in the real estate, hospitality industry! 

Kim Jones
[email protected]